COVID-19

We at Smith Insurance thank you and appreciate your support during these unprecedented times.

In accordance with Alberta’s relaunch strategy for phase one we are now prepared to welcome clients back to our offices on May 19th,2020 (8:45am-5pm Mon-Fri) .

We want to assure you that you can count on our offices to have a commitment to safety for you and our team members. You can call also expect the same high level of service, just delivered in a slightly different way. Please remember we are still available online and over the phone to serve you if you are unable to attend our offices in person.

The next time you visit us you will notice some of the following safety measures:

Limited Entry : To respect physical distancing requirements set by the government we will be limiting the number of clients allowed to enter our buildings. We will have Smith Insurance team members in place to invite you in when it is safe to do so. We want your experience to be as comfortable as possible. We have also included a Covid-19 symptom screening process prior to entry for your safety.

Plexi-shields: For your health protection and comfort in doing business we have installed temporary plexi-glass shields at all work stations where clients can meet with our team members. We have also installed physical distancing markers to ensure at least 6 feet of space is kept between you and others.

Increased sanitation: We will continue to maintain heightened sanitation practices in all of our buildings. This will included but limited to items such as hand sanitizer available upon entry, disinfecting pens and touch points with in our buildings. Please note due to Covid-19 that washroom facilities are not available to the public.

We thank you in advance for your patience and support as we adjust to the new normal at this time.

Please also find the links to some of our insurance partners. These links have information about how our insuring partners are navigating this crisis:

Intact
https://www.intact.ca/ab/en/covid19.html

Travelers
https://travelerscanada.ca/about-us/covid19.aspx

Optimum
https://www.optimum-general.com/en/alberta/about-optimum/news/covid19

Economical
https://www.economical.com/en/information-for-customers-regarding-covid-19

Wawanesa
https://www.wawanesa.com/canada/news/message-regarding-COVID-19